Except when  the person adversely affected by improper actions personally files a complaint with the Commission, in case the complaint is forwarded to the Commission by post or by any other means, the Commission shall summon ∇ such complainant to appear before it within seven
days after receiving such complaint for its verification. Provided that, in case the contents of the complaint are found baseless or unclear or confusing, the Commission may decide not to take any action in respect thereto. The Commission shall inform the ∇ person adversely affected by improper conduct of such decision as early as possible.